TERMS AND CONDITIONS FOR THE ELECTRONIC PAYMENT

To buy in our stores is really easy, you just need to choose an ítem and add it to the basket through the trolley icon; using the payment way you prefer.
You must be 18 years old to buy.
The shopping system will attend to the spanish law, so the selling operations will be made on the group building Encinares.
All the product are directed to final consumers on terms and conditions provided by the retail.

 

HOW TO PAY

-CREDIT OR DEBIT CARD: visa, mastercard, 4b, euro 6000
-On hand to the Courier when getting the products, for deliverys in Spain and Balear Islands

 

CREDIT AND DEBIT CARDS
Visa, Mastercard and American Express have developed a safe payment method top ay by internet. The branch could identificate the customer before make the payment.
The details and password will be protected from the begining.
Once the branch identificate the customer they will let the Encinares group to go ahead with the transaction.

 

DELIVERY TERM
The delivery term will be around 10 working days, excluding Saturdays, Sundays and holidays. Encinares group will not be responsible about delays from delivery companies or force majeures.

 

DELIVERY SPENDINGS
Encinares group will afford them.

 

GUARANTEE AND COMPLAINS
-Guarantee: keep the ticket, you will need to show it if any problema comes up.
You´ve got 14 days to return the product from the delivery moment.
On the returning case the customer will assume the transport cost.
-Complains: we have reclamation forms for the customer in our store, also you can leave us any complain in our email; grupo_encinares2011@hotmail.com

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